Effective Date: 21-01-2021
Your privacy is important to us
Harbour Craft is located at:
8th September Street Xaghra
Gozo , Malta
1. Personally-Identifying Information
Certain visitors to Harbour Craft's websites choose to interact with Harbour Craft in ways that require Harbour Craft to gather personally-identifying information. The amount and type of information that Harbour Craft gathers depends on the nature of the interaction. For example, we ask visitors who leave a comment at https://www.harbourcraftgozo.com to provide a username and email address.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
3. Protection of Certain Personally-Identifying Information
Harbour Craft discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organisations that (i) need to know that information in order to process it on Harbour Craft's behalf or to provide services available at Harbour Craft's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using Harbour Craft's website, you consent to the transfer of such information to them. Harbour Craft will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, Harbour Craft discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Harbour Craft believes in good faith that disclosure is reasonably necessary to protect the property or rights of Harbour Craft, third parties or the public at large.
If you are a registered user of https://www.harbourcraftgozo.com and have supplied your email address, Harbour Craft may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Harbour Craft and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Harbour Craft takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
To enrich and perfect your online experience, Harbour Craft uses "Cookies", similar technologies and services provided by others to display personalised content, appropriate advertising and store your preferences on your computer.
Those who engage in transactions with Harbour Craft – by purchasing Harbour Craft's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Harbour Craft collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor's interaction with Harbour Craft. Harbour Craft does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
7. Contact Information & Credit
Shipping and Returns
At Harbour Craft we strive to process your order as quickly and carefully as possible. We strive to process all orders within 3 working days. If we are experiencing higher than normal volume we will reach out to let you know.
LOCAL GOZO DELIVERY
We are pleased to offer Local Delivery in GOZO only.
This service is available from Monday - Saturday only. We do not deliver on the Sundays or on statutory holidays. Our delivery rate is fee 2 euros for small items, large furniture items will have higher delivery charge depending on size.
Items purchased through our online store can be delivered in Gozo between 3 to 5 days at a time to suit both the customer and us. We will contact you prior to delivery to arrange a delivery window time.
Items purchased through our online store can be picked up at our store location in Zaghra, Gozo within 1 to 3 days of purchase. We will send you an email confirming your items are ready for pickup.
Orders can be collected at our store in our regular business hours.
MALTA MAINLAND DELIVERY
We do not offer international shipping. The size and weight of our packages and the additional packing care that our items require means that the rates for shipping are very high.
We gladly accept returns within 7 days of the delivery date. Items returned to us must be in original, re-sellable condition. Once the items are back in our possession we will refund your money.
In order to qualify for a return you must contact us at firstname.lastname@example.org so that we can give you specific instructions regarding your return. Shipping fees for returned items are the responsibility of the customer.